Information we collect
When you contact us or request a quote we collect the details you provide, such as your name, email address, phone number and project information. Our website may also collect basic technical data such as browser type and pages visited.
How we use your information
We use your information to respond to your enquiries, prepare quotes, arrange delivery, and improve our website and services. We do not sell your personal information.
Sharing your information
We only share your information with service providers who help us operate our business, or when required by law.
Cookies and analytics
Our website may use cookies or similar technologies to keep the site working and understand how it is used. You can control cookies through your browser settings.
Data security and retention
We take reasonable steps to protect your information and keep it only as long as we need it for the purposes described above.
Your choices
You may ask us to access, correct or delete the personal information we hold about you by contacting us at info@timbercity.ca.
Canadian privacy law
We handle personal information in line with applicable Canadian privacy laws, including Alberta's Personal Information Protection Act (PIPA). We will only contact you about your enquiry unless you have agreed to receive other messages.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Questions? Contact TimberCity Building Supplies Ltd., 123 Lumber Avenue, Calgary, AB T2P 1A1 · info@timbercity.ca